How can we help?
Send us a message and we’ll reply by email, usually within two business days.
Common questions
How do I restore my Pro subscription?
Sign in to the PullIQ account you subscribed with, then go to Profile → Restore purchases. Pro belongs to the account that bought it, so it comes back on any phone once you sign in to that account.
How do I cancel Pro?
Subscriptions are managed by Apple: open Settings on your iPhone → your name → Subscriptions → PullIQ Pro → Cancel. You keep Pro until the end of the period you paid for.
A card scanned as the wrong card or printing.
On the result, tap “Not this card?” to pick the right one, or change the printing (for example reverse holo). Corrections help the scanner improve, and corrected scans are usually given back to your daily free scans.
Why is a price missing or different from what I see elsewhere?
Prices are near-mint market estimates from card market data and update daily. Very new or rare printings may not have enough sales yet. Prices for graded cards aren’t included.
How do I delete my account?
In the app, go to Profile → Delete account. This permanently deletes your account, collection, wishlist and code cards. If you have Pro, cancel it in your Apple ID settings too; deleting the account doesn’t cancel Apple billing.